Please send in your questions via the form closest to your enquiry subject below. All YOT Club tickets are sold on our Whats On page. Please visit our FAQs page for commonly asked questions and entry policies. Departure location maps can be found below. To speak directly to a member of our team please call 0756 381 265 our office hours are Monday to Friday 9am to 5pm.
Contact & FAQ
Frequently asked questions
Tickets & Bookings
Search and purchase tickets to all YOT Club events from our What’s On page
Our office opening hours are Monday to Friday 9am to 5pm.
All ticket purchases from our website are emailed to the address used to purchase.If you created an account you can also login, view history and download the ticket.
No need to change the name on your ticket as this will not affect boarding.
An Ocean Deck General Admission ticket does not include reserved seating. For reserved seating we recommend purchasing a booth for your group.
Yes, the YOT Club is available for exclusive private events, view more information on our private charter page.
We have a strict no refunds policy, so please take caution when booking your tickets.
Boarding commences 30 minutes prior to your event time.
Click on the linked address below for Google Map directions or view the location maps on our contact page.
Saturday cruises are 3 hours, Sunday cruises are 2.5 hours.
All our ticketed events are strictly 18+ and valid photo ID must be shown at entry. For Private Charters, we can tailor the restrictions to meet our client’s needs.
The YOT CLUB is an upmarket venue and we encourage guests to dress to a high standard. A dress to impress dress code applies at all times, prepare your best outfit for an unforgettable cruise. If you are hosting an event or function on the YOT Club we recommend including the dress code in your invitations and notifying all guests that the door hosts have the right to refuse entry should they deem an outfit unacceptable as part of our dress code. For the guys; The standard YOT Club look is a collared, button-up shirt worn with smart jeans, smart/tailored shorts or dress pants and smart/dress shoes.
- Men MUST wear a collared shirt
- For the ladies; Wear whatever you feel most glamorous in.
- For everyone; Footwear must be worn at all times
- Thongs, steel caps and men’s sandals
- Singlets, tank tops, t-shirts and athletic apparel
- Beachwear and swimwear including men’s board shorts
- Clothing bearing offensive slogans or pictures
- Indecent clothing or obscene or offensive prints
- Any clothing or accessories presenting a security risk or health and safety hazard
- Backpack, knapsack & bum bags
- Hooded sweatshirts
- Excessively torn or saggy jeans
- Costumes or fancy dress *Exemptions apply for specific events and functions
- Ripped, dirty or unkempt clothing, footwear or appearance
Management reserves the right to refuse entry to any person considered unsuitably attired. Management reserves the right to make changes to the dress code without notice and the decision of management is final.
- No face or head tattoos
- No neck tattoos that are larger than a 20c piece
- No tattoos that are offensive or gang related
Management reserves the right to refuse entry to any person in breach of YOT Club entry policies.
*We understand tattoos are a fashionable part of culture for which we embrace, however it is YOT Club’s policy not to permit anyone with visible tattoos above the neckline (collar) which are larger than a 20c piece. As long as tattoos on arms, legs or any other part of your body aren’t of an offensive or gang related nature, it’s fine. We celebrate self expression and want people to dress up and enjoy themselves.
Guests must be 18 years and over to attend a YOT Club ticketed event. You must have a valid ID with you, photos or copies of ID will not be accepted. Acceptable forms of ID required:
- A current Australian drivers license
- An Australian or foreign passport
- An Australian 18+ Card
We have alternative menus for guests who do not eat seafood.
View more information about our menu options on our Lunch page.
There is no smoking or vaping permitted onboard the YOT Club, we don’t want the cigarette butts going overboard and harming our amazing sea life.
The YOT Club only cruises the calm smooth waters of the Brisbane River and the Gold Coast Broadwater, so smooth sailing all the way!
Unfortunately you are unable to bring balloons and decorations on board. We are an open vessel and the wind can blow them into other guests and overboard into the marine environment. As an environmentally friendly venue we have to say no.
We have a range of DJs that play all genres.
95% of the YOT Club is under cover so we can cruise in all weather conditions. We suggest you keep an eye out on the weather and dress appropriately for the conditions. Evening events scheduled between June and August can be cooler conditions, dress to keep warm.
Our managers and security team have full authority to deny patrons entry. We give them full discretion and their decisions may be due to inappropriate behaviour, language, dress code, tattoos and anything else they feel is not appropriate to let you onboard.
If you are intoxicated, by law we can’t let you onboard.
We are a cashless venue, this means we are unable to accept cash onboard. You are able to pay via EFTPOS with card.
Absolutely, we are experts in creating packages for your special occasion. This does come with some T&Cs… this includes a strict dress code & behavioural expectations. Please email firstname.lastname@example.org to organise your event or if you have any questions!